OCEAN is the most famous construction machinery and spare parts manufacturer, professional machinery exporter and one stop solution supplier in China, our team have more than 25 years experience in this field already.
(1)Warranty:Every product issued shall enjoy a one-year/2000 working hour warranty period, during which we will repair or replace the defective parts free of charge if material or process defects occur and spare parts are in normal working condition.
(2)Spare parts:OCEAN is dedicated to provide our clients with genuine spare parts with the highest quality,exact fitness and appropriate function.with our global distributor network,you are guaranteed with fast deliveries and services, wherever you are,please submit your spare parts request to us,and list products name ,description of required parts.we guarantee that your request will be handled quickly and appropriately.
(3)Installation & Maintenance:OCEAN is able to provide with the overall installation of complicated machinery,allowing you to start the normal operation of construction machinery solutions.After installation,we will make inspection of the whole machine,operate equipment,and provide you with testing data reports of installation and operation.
(4)Training:OCEAN offer perfect facilities and comfortable environment and can provide training services to different users. The training sessions include product training, operation training, maintenance know-how, technical know-how training, standards, laws and regulations training and other training, all of which are tailored to fulfill your individual needs. Training programs can be conducted in our factory field, or at the client's site.
(5)Technical Advice: OCEAN can also help customers to coordinate with trained service personnel and provide you with detailed and extensive knowledge. Through our technical advice, your machine life can be significantly extended and sustained high capacity.